Bolivar Medical Center puts patient safety and quality care at the forefront of everyday operations. The facility is accredited by the Joint Commission, rated by Leapfrog, ranked on Hospital Compare and more. See the stats below!


The Leapfrog Group, a national nonprofit health care ratings organization, released new Leapfrog Hospital Safety Grades. The Safety Grade assigns letter grades of A, B, C, D and F to hospitals nationwide based on their performance in preventing medical errors, infections and other harms. Bolivar Medical Center was awarded an “A” for its commitment to keeping patients safe and meeting the highest safety standards in the U.S.

To see Bolivar Medical Center’s full grade, and to access patient tips for staying safe in the hospital, visit www.hospitalsafetygrade.org and follow the Leapfrog Hospital Safety Grade on Twitter and Facebook.


Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), in collaboration with organizations representing consumers, hospitals, doctors, employers, accrediting organizations, and other federal agencies. Hospital Compare has information about the quality of care at over 4,000 Medicare-certified hospitals, including over 130 Veterans Administration (VA) medical centers, across the country. When surveying patients' experiences, Bolivar Medical Center exceeded the national average in the following categories:

  • overall rating
  • nurse and physician communication
  • speed of care
  • pain control
  • patient room privacy


LifePoint Health® (NASDAQ: LPNT), of which Bolivar Medical Center is a part, has been named the recipient of the 2017 John M. Eisenberg Award for Innovation in Patient Safety at the Local Level. Presented annually by The Joint Commission and the National Quality Forum (NQF), the prestigious Eisenberg Awards acknowledge major achievements in healthcare quality and patient safety.

The first investor-owned health system to earn an Eisenberg Award, LifePoint is being recognized for its National Quality Program, a structured process for ensuring consistent, high standards of quality and patient safety. Created in partnership with Duke University Health System, this program has led to significant enhancements across the LifePoint network, including a more than 60 percent improvement in aggregate patient safety. Bolivar Medical Center is enrolled and actively participating in this program.


Bolivar Medical Center is accredited by the Joint Commission and strives to provide quality healthcare to residents of Cleveland, MS and surrounding communities. By asking for accreditation, Bolivar Medical Center agrees to be measured every three years against national standards set by health care professionals. Our organization must substantially comply with Joint Commission standards and continuously make efforts to improve the care and services we provide.

Specially trained surveyors evaluate our hospital's compliance with Joint Commission standards and identify our organization's strengths and weaknesses. The surveyor's goal is not merely to find problems, but also to provide education and consultation so we can improve patient care and services.

As the professional leader in raising the health care field to ever-higher standards, the Joint Commission is committed to assuring the American public of quality health care.


The team at Bolivar Medical Center is certified in many different areas. The Certification Board for Professionals in Patient Safety (CBPPS) recently recognized four health professionals at Bolivar Medical Center as a Certified Professional in Patient Safety (CPPS). Clinical Informatics Director and Risk Manager Rhonda Allen, Assistant Administrator Hannah Dreher, Quality Director and Patient Safety Director Teresa Grissette and Chief Nursing Officer JoAnn McCollum are currently the sole patient safety credentialed professionals in the state of Mississippi

Bolivar Medical Center’s Quality Director and Patient Safety Director Teresa Grissette has attained the prestigious international credential, Certified Professional in Healthcare Quality (CPHQ).

Grissette recently passed a fully accredited, international examination that assesses knowledge and understanding of the process to achieve regulatory compliance and accreditation/licensure, program development and management along a continuum of care, and quality improvement concepts as well as departmental management skills.

The comprehensive CPHQ credential covers the profession of quality, case/care/disease/utilization and risk management and emphasizes how all of these programs and processes integrate into an effective system.

CPHQ marks an important career milestone for Grissette and is significant in benefiting the hospital’s operation.